Privacy Policy

This policy covers interactions with our website, forms, email communications, cookies/analytics, and—where applicable—health intake information. It also covers our service providers (hosting, email, analytics) acting on our behalf under confidentiality obligations.

• Personal Information (PII): name, address, email, phone, and similar identifiers.
• Protected Health Information (PHI): health or care details you choose to share for care coordination.
• Technical/Usage Data: IP address, device/browser, pages visited, timestamps.
• Form Data: information submitted via contact or tour request forms.

• Information you provide directly (forms, calls, emails).
• Automated collection via cookies and analytics.
• From authorized third parties where permitted (referrals, care partners).

• Respond to inquiries, schedule tours, and coordinate care services.
• Send service-related or informational communications (opt out of marketing anytime).
• Improve site experience and operations with aggregated analytics.
• Comply with legal, regulatory, and safety obligations.
• Healthcare operations where permitted by law and consent.

We rely on consent for certain communications and any non-essential uses. Where required, you may revoke consent or opt out at any time via provided mechanisms or by contacting us.

• Service providers (hosting, email, analytics) under contractual safeguards.
• When required by law, regulation, or legal process.
• With oversight agencies or in emergencies to protect health and safety.
• In business transfers (mergers/acquisitions) with appropriate safeguards.

We retain information only as long as necessary for the purposes described, to comply with legal obligations, and to resolve disputes. When no longer needed, we delete or de‑identify it.

• Access, correction, deletion, and portability where applicable.
• Restriction/objection to certain processing; opt‑out of marketing.
• Request a printed copy of this policy.

We use cookies and analytics to enhance performance and understand usage. By using this site, you consent to cookies. See our cookie banner and this page for details.

We implement administrative, technical, and physical safeguards (TLS, access controls, backups). No system is 100% secure, but we take reasonable steps to protect data.

If a data breach occurs, we will notify affected individuals and any required regulators per applicable laws and timelines.

We may update this policy and will post the updated effective date. Significant changes may be communicated via site notices or email where appropriate.

Helena Comfort LLC — info@jolley-family-assisted-living.com — (602) 571-0529

When we receive or maintain PHI in connection with resident care, we handle it in alignment with HIPAA principles and Arizona law. PHI is used and disclosed only as permitted by law, your authorizations, and operational needs for care and compliance.